SBL-DAT-00498 Error During Execution Of Order Creation Workflow After IP 2016 Upgrade

(Doc ID 2370986.1)

Last updated on MARCH 08, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Configuration - General

Error on simulating the BS : WIN Change Order BS --> Method : CreateOrder after upgraded to IP 2016




ERROR
-----------------------
SBL-DAT-00498: 'Order Sub Type' è un campo obbligatorio. Inserire un valore nel campo.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Administration Business Service
2. Simulate BS : WIN Change Order BS: WIN Change Order BS --> Method : CreateOrder by providing the required inputs
3. it will give following error
SBL-DAT-00498: 'Order Sub Type' è un campo obbligatorio. Inserire un valore nel campo.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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