SMC Login Failure After the Backend Database Host or Instance is Changed
(Doc ID 2371577.1)
Last updated on OCTOBER 24, 2019
Applies to:Siebel CRM - Version 17.0 [IP2017] to 19.10 [Release V17]
Information in this document applies to any platform.
IP2017 migrated installation was working fine, but after the database instance name on the database server side was changed SMC is not authenticating the user sadmin, although the connection to the database is working fine through sqlplus.
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