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Record Created In TBUI With *Immediate Commit In Task = True* Are Not Displayed In Recent Records (Doc ID 2374105.1)

Last updated on MARCH 15, 2018

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Task Based UI

ACTUAL BEHAVIOR
---------------
records created in TBUI with *Immediate Commit In Task = TRUE* are not displayed in recent records


EXPECTED BEHAVIOR
-----------------------
records created in TBUI should be displayed in recent records in all the scenarios
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Task View(Example : Test View) on *Account* BO and add following applets in that View
A) SIS Account Entry Applet
B) Task Playbar Applet - Bottom
C) Task Playbar Applet - Top

2. Add following user property under Account BC
Immediate Commit In Task = TRUE



3. Configure TBUI using Account BO with below steps
Start --> Siebel Operation Insert Step(Account BC, Defer Write Record = False) --> Task View Step with New View --> End Step
For Siebel Operation step add following input
Field Name : Name
Type : Expression
Value: Timestamp()

4. Create Task Group and add Task name under Task Group

5. Add Task Group under Task Pane View

6. Add Task and New Task View under responsibilities

Launch Task and finish it, it will create new Account record but same record not visible in recent records


Note :- If we set Immediate Commit In Task = FALSE under Account BC then Newly created record visible in Recent Record


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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