Different Sorting Between All Activities And My Activities
Last updated on MARCH 16, 2018
Applies to:Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.
Different behavior is observed when sorting on Planned Start Date under Activities between All Activities and My Activities lists.
SQL spooling shows that on All Activities list, the sorting on Planned Start runs a SQL with:
But by sorting on the same on My Activities list it runs:
T2.EMP_ID DESC, T2.ACT_TODO_PLNSTRTDT DESC
Why is the sorting not the same when it is the same applet (Activity List Applet With Navigation)?
How can we overcome this and have the sort to always use TODO_PLAN_START_DT DESC?
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