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SSSE- Activity RO (Doc ID 2374577.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 16.10 [IP2016] and later
Information in this document applies to any platform.


Customer has enabled SSSE sync and while testing we have below issue.

Activity created when the Owner/organizer is not SSSE enabled (eg. email invite from a customer), then Activity gets its Owner from generic Email Organizer.
They are observing this activity is coming as Read Only.

They already have taken care of below suggestion in Bookshelf, but still no luck. Activity is still RO.
IP16 Update Of Activity Status Not Possible By The User Who Is Not Owner Of Activity (Doc ID 2212044.1)

Is it possible to make this calendar item editable in Siebel?


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