My Oracle Support Banner

SSSE- Activity RO (Doc ID 2374577.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Goal

Customer has enabled SSSE sync and while testing we have below issue.

Activity created when the Owner/organizer is not SSSE enabled (eg. email invite from a customer), then Activity gets its Owner from generic Email Organizer.
They are observing this activity is coming as Read Only.

They already have taken care of below suggestion in Bookshelf, but still no luck. Activity is still RO.
IP16 Update Of Activity Status Not Possible By The User Who Is Not Owner Of Activity (Doc ID 2212044.1)

Is it possible to make this calendar item editable in Siebel?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.