Siebel JMS Receiver Not Connecting To TIBCO Topic With Error "com.tibco.tibjms.naming.TibjmsFederatedTopicConnectionFactory cannot be cast to javax.jms.QueueConnectionFactory"
Last updated on MARCH 16, 2018
Applies to:
Siebel Universal Customer Master - Version 15.0 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
PRODUCT VERSIONS:
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SIEBEL VERSION: Siebel 15.0 [IP2015]
SIEBEL APP O/S: Linux x86
ISSUE STATEMENT:
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Topics have been created on Tibco application and Siebel named subsystems have been created to connect to the Tibco application Topics. When starting a task for a custom Siebel ChubTopicMTJMS server component to read from the JMS Topic, an error occurs.
ERROR MESSAGE:
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The error message that occurs with this issue is:
ObjMgrBusServiceLog Error 1 00000aca5a9e1078:0 2018-03-06 12:22:10 (jmsbsvc.cpp (375)) SBL-EAI-05103: A JMS exception occurred in EAI JMS Transport: 'An unexpected error occurred (see StackTrace): com.tibco.tibjms.naming.TibjmsFederatedTopicConnectionFactory cannot be cast to javax.jms.QueueConnectionFactory'.
WHERE IT HAPPENED:
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The issue happens in all environments.
STEPS TO REPRODUCE:
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The behaviour occurs as follows:
1. Install Tibco version 5.11.0, build V57_hotfix14.
2. Create Topics on the Tibco application following the Tibco vendor software set up/instructions.
3. Create Siebel named subsystems for:
Receiver Data Handling Subsystem : ChubTopicJMSData
Receiver Connection Subsystem : ChubTopicSubSys
4. For these subsystems, specify the Tibco Topic and connection details.
5. Create a custom JMS Receiver component named ChubTopicMTJMS on the Siebel application that uses the above 2 subsystems for connection to Tibco.
6. Start a task for this custom ChubTopicMTJMS component, the task runs but fails to connect to Tibco with the reported error.
LOSS OF FUNCTIONALITY / BUSINESS IMPACT:
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Due to the error, Siebel application is not able to connect to the JMS Server to retrieve messages and process it.
Changes
Cause
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