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JAWS Not Reading DrillDown Control Labels For On Form Applets (Doc ID 2375460.1)

Last updated on JULY 22, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.


On : 16.18 [IP2016] version, Client Functionality

JAWS not reading Control Labels for DrillDown Controls on Form Applets

Jaws should read Control labels of drilldown Controls in Form applet

The issue can be reproduced at will with the following steps:
1. Go to Incidents screen>>Incident List applet
2. Configured Drilldowns for Source Name, Case Name in "PUB HLS Incident Form Applet - Header" applet
3. Launch Jaws 18 and found it is not reading control label Source Name and Case Name instead reading only content of those field values


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