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OPEN UI: Find Query Not Trimming White Spaces (Doc ID 2376065.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.


On : 16.18 [IP2016] version, Client Functionality

Whenever user queries data which has space at the end, siebel is not trimming off. For example, when the value "David " is queried on last name field, data is not retrieved even though there is a record with last name "David".

Space should be trim off from search criteria

The issue can be reproduced at will with the following steps:
1. Login and navigate to Contacts -> My contacts
2. Create a contact with last name : David
3. In order to perform a query, select Last Name from the drop down list
available on the top of the applet
4. Enter David as search criterion followed by a white space
5. Push Go, button
6. Result is that no contact is retrieved
7. If you perform the same search using the Query, Go then the white space is trimmed off, so behavior is not consistent


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