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Product not Visible in Category Product Applet (Doc ID 2376668.1)

Last updated on MARCH 21, 2018

Applies to:

Siebel Product Configurator - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Order Management

ACTUAL BEHAVIOR
---------------
Product not visible in Category product applet

EXPECTED BEHAVIOR
-----------------------
Product should be visible in Category product applet

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Sales Order
2. Then go to Browse Catalog
3. Drilldown Catalog and then to Category

4. Products are not visible


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot view products under Category

Cause

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