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How to Configure Escalations to Parent Positions Using Approvals Functionality (Doc ID 2376858.1)

Last updated on MARCH 22, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Goal

Can the out-of-the-box workflow Approval functionality from Quote/Order/Agreement be used for Contact to generate approvals to the parent position?

This is needed when users modify Contact information (First Name, Last Name, etc).

Solution

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