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IP2017 Siebel Tools opening Edit Server Scripts And Saving The Changes To Server Script Is Taking 6 minutes (Doc ID 2378058.1)

Last updated on MARCH 23, 2018

Applies to:

Siebel Tools - Version 17.4 [IP2017] and later
Information in this document applies to any platform.


Server script changes and saving the changes to server script is taking around 6.5 minutes. Please provide the solution to this issue.

Steps to re-produce:
1) Login to Siebel Tools , create a work space and open it.
2) Navigate to BC -->Action -->Edit server scripts -->make some change to script and save it.

Attached the logs and we see below steps in log file is taking more time.

ObjMgrBusServiceLog InvokeMethod 4 000000025aa14eb0:0 2018-03-08 13:32:15 Business Service 'Siebel Tools Script Editor' invoke method 'Start' Execute Time: 385.138 seconds.

Line 787337: ObjMgrSqlCursorLog Trace 5 000000025aa14eb0:0 2018-03-08 13:32:05 SQL Cursor with ID 31F87B70 Buscomp: Repository Field, Forward Only: 0, Fetch Rows: 947, Fetch All Time: 140.742 seconds.

ObjMgrSqlCursorLog Trace 5 000000025aa14eb0:0 2018-03-08 13:29:43 SQL Cursor with ID 31F82F30 Buscomp: Repository Field, Forward Only: 0, Fetch Rows: 1279, Fetch All Time: 229.815 seconds.

The current version used: 17.4 [IP2017]


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