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How to Identify Users who are Logged into the Communication Toolbar (Doc ID 2378512.1)

Last updated on MARCH 26, 2018

Applies to:

Siebel CRM - Version 8.1.1.14.13 [IP2014] and later
Information in this document applies to any platform.

Goal

On : 8.1.1.14.13 [IP2014] version, CTI

How can it be identified the users who have logged in to CTI toolbar at any point in time?

What is the significance of "Running Normal Tasks" in Administration->Server Management->Servers->Comp Groups->Communications Management->Communications Session Manager
 

Solution

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