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IP 2017 Applet Web Template Preview (Edit Web Layout) does not Render for Custom Applets (Doc ID 2378867.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Siebel Tools - Version 17.3 [IP2017] to 18.12 [Release V17]
Information in this document applies to any platform.


After upgrade from IP2014 to IP2017, for some customized applets when trying to Edit Web Layout in Siebel Web Tools, layout is not displayed.

The issue can be reproduced at will with the following steps:
1. Go to Webtools
2. Go to applet "Order Entry - Order Form Applet Dashboard (Sales)"
3. It is using Webtemplate: Applet Form Grid Layout
4. Click on Edit WebLayout
5. Layout is not displayed




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