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IP 2017 Applet Web Template Preview (Edit Web Layout) does not render for custom applets (Doc ID 2378867.1)

Last updated on APRIL 24, 2018

Applies to:

Siebel Tools - Version 17.3 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.3 [IP2017] version, Configuration - Dev Env

ACTUAL BEHAVIOR
---------------
Issue in Edit Web Layout for few applets in Siebel Web Tools IP17

For example: Order Entry - Order Form Applet Dashboard (Sales), when we do edit web layout, layout is not displayed.

EXPECTED BEHAVIOR
-----------------------
It should show the layout with controls mapped

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Webtools
2. Go to applet "Order Entry - Order Form Applet Dashboard (Sales)"
3. It is using Webtemplate: Applet Form Grid Layout
4. Click on Edit WebLayout
5. Layout is not displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see applet layout.

Cause

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