Memory Leak On Position And Lead Objects

(Doc ID 2380693.1)

Last updated on MARCH 30, 2018

Applies to:

Siebel Marketing - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Instance of Memory leak is seen on Position and Lead objects. 

The issue can be reproduced at will with the following steps:

1.    Raise log level to 5 on component " eCommunications Object Manager (ENU)" (alias: eCommunicationsObjMgr_enu);
2.    Go to Campaign Management – Campaign List – Track Results – Leads.
3.    Create a campaign at the top applet (fill in the mandatory fields).
4.    In the Lead List applet create a record with a contact, owner and sales team.
5.    Log off the application (if you don't log out you won't see the leak in the logs).
6.    Check the log file generated for the component mentioned in step 1 and look for this string: Business Object leak

You should be able to see a memory leak on both Position and Lead objects.

ObjMgrSessionLog Debug 5 0000000459d257ce:0 2017-10-02 11:44:14 Business Object leak: Position
ObjMgrSessionLog Debug 5 0000000459d257ce:0 2017-10-02 11:44:14 Business Object leak: Lead
ObjMgrSessionLog Debug 5 0000000459d257ce:0 2017-10-02 11:44:14 Business Object leak: Lead

Cause

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