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Inspect Workspace Involving Browser Script Change Will Cause Unexpected Behavior Of Srfxxx Folder (Doc ID 2382249.1)

Last updated on SEPTEMBER 28, 2018

Applies to:

Siebel Tools - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

The name of the browser script folder getting changes while doing inspect and causing undesired behavior.  Expectation is the name of the browser script folder should be consistent.

Sample steps to reproduce:
-----------------------------------
=======================SCENARIO I =============================
1. Add browser script at the Siebel Universal Agent Application in general <declaration> section:

2. Inspect the changes. Navigate to the place where the new changes have been done.
3. A new srfxxxx folder (srf6619137_444) has been created with only the JS file (applet_contact_form_applet.js) related to the new change and any existing browser script is pointing to the new folder.
4. Since we have changed the folder name back to the previous one in scenario 1, the application again stop working with error saying the existing JS file is NOT found.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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