Siebel Components Are In Not-Online State In Siebel IP17 when having multiple languages (SBL-DAT-00360, SBL-OMS-00102)
(Doc ID 2384857.1)
Last updated on SEPTEMBER 05, 2023
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
On : 17.0 [IP2017] version, System Admin
ACTUAL BEHAVIOR
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Siebel Components are in Not-Online State in Vanilla Siebel IP17 Application
After setting up a vanilla Siebel IP2017 application, multiple siebel components (most of them are Batch Components) are in 'not-online' state and are not coming up.
CommOutboundMgr
CommConfigMgr
CommInboundProcessor
WfProcMgr
WfProcMgrBatch
ERRORS:
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ObjMgrSRFLog Warning 2 000000045abc004a:0 2018-03-29 10:19:37 (objdef.cpp (14554)) SBL-DAT-00144: Could not find '<?>' named '<?>'. This object is inactive or nonexistent.
ObjMgrSRFLog Warning 2 000000045abc004a:0 2018-03-29 10:19:37 (objdef.cpp (3999)) SBL-DAT-00360: Business component 'Runtime Metadata Modified Objects Info' is not defined.
Please ask your systems administrator to check your application configuration.
ObjMgrLog Info 3 000000045abc004a:0 2018-03-29 10:19:37 Caching ObjectType 42 Object name Runtime Repository Table.Business Component version 0
SBL-OMS-00102: Error 7667856 logging in to the application
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Installed IP17 siebel version for DEU and ENU binaries
2. Installed database only for DEU language
3. Start application
Changes
Installing DEU(Primary) + ENU ( additional ) languages, but preforming database installation to only DEU
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |