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Siebel Components Are In Not-Online State In Siebel IP17 when having multiple languages (SBL-DAT-00360, SBL-OMS-00102) (Doc ID 2384857.1)

Last updated on SEPTEMBER 06, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, System Admin

ACTUAL BEHAVIOR
---------------
Siebel Components are in Not-Online State in Vanilla Siebel IP17 Application


After setting up a vanilla Siebel IP2017 application, We could see multiple siebel components (Most of them are Batch Components) are in not-online state and its not coming up.

CommOutboundMgr
CommConfigMgr
CommInboundProcessor
WfProcMgr
WfProcMgrBatch

ERRORS:

-------------------

ObjMgrSRFLog Warning 2 000000045abc004a:0 2018-03-29 10:19:37 (objdef.cpp (14554)) SBL-DAT-00144: Could not find '<?>' named '<?>'. This object is inactive or nonexistent.
ObjMgrSRFLog Warning 2 000000045abc004a:0 2018-03-29 10:19:37 (objdef.cpp (3999)) SBL-DAT-00360: Business component 'Runtime Metadata Modified Objects Info' is not defined.

Please ask your systems administrator to check your application configuration.
ObjMgrLog Info 3 000000045abc004a:0 2018-03-29 10:19:37 Caching ObjectType 42 Object name Runtime Repository Table.Business Component version 0

SBL-OMS-00102: Error 7667856 logging in to the application



EXPECTED BEHAVIOR
-----------------------
All components should be online or running state

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Installed IP17 siebel version for DEU and ENU binaries

2. Installed database only for DEU language
3. Started application

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, webtools/system components and batch components not coming online

Changes

 Installing DEU(Primary) + ENU ( additional ) languages, but preforming database installation to only DEU 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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