After Installing Billing Insight Reports Are Not Visible to Sample Users

(Doc ID 2386940.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Self Service E-Billing Business Edition - Version 6.2 and later
Information in this document applies to any platform.

Symptoms



After installing Billing Insights 7.1 for the first time in local environment , load sample user data as outline in the installation guide and receiving the following error

While trying to look up comp/env/ejb/VersionManager in /app/webapp/selfservice/1377131682.; remaining name 'comp/env/ejb/VersionManager'
> at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1224)
> at weblogic.jndi.internal.ApplicationNamingNode.lookup(ApplicationNamingNode.java:144)
> at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:307)
> at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:430)
> at weblogic.jndi.factories.java.ReadOnlyContextWrapper.lookup(ReadOnlyContextWrapper.java:45)
> at weblogic.jndi.internal.AbstractURLContext.lookup(AbstractURLContext.java:130)
> at javax.naming.InitialContext.lookup(InitialContext.java:417)
> at com.edocs.ejb.ServiceLocator.jndiLookup(ServiceLocator.java:68)
> at com.edocs.ejb.ServiceLocator.lookup(ServiceLocator.java:28)
> at com.edocs.ejb.ServiceLocator.getEJBHome(ServiceLocator.java:20)
> at com.edocs.ejb.Factory.getEJBHome(Factory.java:41)
> at com.edocs.services.versioning.IVersionManagerFactory.create(IVersionManagerFactory.java:79)
> at com.edocs.services.versioning.IVersionManagerFactory.create(IVersionManagerFactory.java:61)
> at com.edocs.common.reporting.publisher.ReportVersionSet.getVersionSetFromDB(ReportVersionSet.java:163)
> at com.edocs.common.reporting.publisher.ReportVersionSet.getVersionSet(ReportVersionSet.java:237)
> at com.edocs.common.reporting.config.PublishedReportConfigCache.getReportConfig(PublishedReportConfigCache.java:46)
> at com.edocs.common.reporting.config.ReportConfigManager.getReportConfig(ReportConfigManager.java:144)
> at com.edocs.common.reporting.config.ReportConfigManager.getReportConfigClone(ReportConfigManager.java:206)
> at com.edocs.common.reporting.core.Report.(Report.java:141)
> at com.edocs.common.reporting.core.ReportManagerImpl.getReport(ReportManagerImpl.java:135)
> at com.edocs.application.common.hierarchy.utils.HierarchyUtil.getCurrentAggregatePeriods(HierarchyUtil.java:343)
> at com.edocs.application.common.filter.ContextInitializationFilter.doFilter(ContextInitializationFilter.java:239)
> at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:316)
> at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115)
> at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:90)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at com.edocs.common.security.authorize.EBillingFilterSecurityInterceptor.invoke(EBillingFilterSecurityInterceptor.java:96)
> at com.edocs.common.security.authorize.EBillingFilterSecurityInterceptor.doFilter(EBillingFilterSecurityInterceptor.java:63)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:122)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:169)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:48)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:205)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at com.edocs.application.ebilling.filter.EBillingAuthenticationFilter.doFilter(EBillingAuthenticationFilter.java:41)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:120)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at com.edocs.application.common.filter.EBillCsrfFilter.doFilterInternal(EBillCsrfFilter.java:102)
> at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:64)
> at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:53)
> at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:91)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:152)
> at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
> at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:213)
> at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:176)
> at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
> at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install E-Billing
2. Start web logic


Changes

 

Cause

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