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Not Able to select values in Pick List Using Arrow Keys While Using JAWS (Doc ID 2387247.1)

Last updated on APRIL 17, 2018

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.


On : 16.0 [IP2016] version, Client Functionality


Not able to select values from drop down of list applet in query more when JAWS software is running.When the JAWS software is closed, working as expected.

User should be able to select the values in picklist using up and down arrow keys

The issue can be reproduced at will with the following steps:
1. Login to application and make sure that JAWS is running on that machine
2. Navigate to any list applet which has pick list
3. Press ALT+Q
4. Navigate to static piclist field and select the values using up and down arrow keys


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