SARManalyzer and SARMQuery show wrong duration for long running process or query
(Doc ID 2389189.1)
Last updated on FEBRUARY 08, 2021
Applies to:Siebel CRM - Version 188.8.131.52.15 [IP2014] to 17.6 [IP2017] [Release V8 to V17]
Information in this document applies to any platform.
After processing SARM file with SARManalyzer or SARMQuery the duration of a long running process/query is wrong
sometimes sarm output file shows:
A. 10-15 minutes for a operation that has finished in more than 1 hour
B. in some cases (lower occurrence) 7 months for a operation that has either finished in a few seconds or more than one hour
no changes, only long running process/query is affected
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