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The Expired Date Is Different For Siebel Point Engine (Doc ID 2391877.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Siebel Loyalty Engine - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.14.9 [IP2014] version, Loyalty

ACTUAL BEHAVIOR  
---------------
The expired date is different for Siebel Point engine  


     when the point engine handle the transaction the member point have the different expired date, such as :
    One transaction date is: XXXX-Nov-04 16:15:26 pm, for this transaction the accrual item expired date is: XXXX-Dec-30 16:15:26 pm

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.create a txn
2. assign points using assign points action
3. check expiration date column

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see same expire date

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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