My Oracle Support Banner

The Expired Date Is Different For Siebel Point Engine (Doc ID 2391877.1)

Last updated on APRIL 26, 2018

Applies to:

Siebel Loyalty Engine - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Loyalty

The expired date is different for Siebel Point engine  

     when the point engine handle the transaction the member point have the different expired date, such as :
    One transaction date is: 2017-Nov-04 16:15:26 pm, for this transaction the accrual item expired date is: 2018-Dec-30 16:15:26 pm(


The expired date should be same
The issue can be reproduced at will with the following steps:
1.create a txn
2. assign points using assign points action
3. check expiration date column

The issue has the following business impact:
Due to this issue, users cannot see same expire date


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.