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Is There Any Way To Track The Bounced Acknowledgment Emails In Siebel (Doc ID 2392897.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 16.11 [IP2016] and later
Information in this document applies to any platform.

Goal

Acknowledgement email is being sent for every inbound email. Sometimes these acknowledgement emails gets failed due to a invalid email address, is there any way to track these bounced email in siebel?
 

Solution

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Goal
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