Not able to create Roles in Siebel Approval Manager (SAM)

(Doc ID 2396955.1)

Last updated on MAY 09, 2018

Applies to:

Siebel Tools - Version 17.5 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : Siebel Approval Manager 2.18.3

When attempting to add roles for developers in Siebel Approval Manager it was not getting saved, no error message was displayed.

STEPS
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The issue can be reproduced at customers environment.

BUSINESS IMPACT
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Due to this issue, not able to add roles for developers in order to test SAM feature

Changes

 

Cause

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