My Oracle Support Banner

Default Focus On An Applet Is Behaving Differently. (Doc ID 2398464.1)

Last updated on APRIL 01, 2022

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


Problem to display view. When accessing certain views  the lower applet is displayed instead of the superior, so it is necessary to use the scroll, why does this happen and how can it be solved?

The problem is that the focus in the view is placed in the lower applet. Can the views be modified so that the focus is correctly placed in the upper applet?

I attach file where it is observed how the Service Request view should be displayed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.