Communication Inbound Receiver (CIR) Related Issues and Steps to Resolve

(Doc ID 2399640.1)

Last updated on MAY 16, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] to 18.4 [Release V8 to V17]
Information in this document applies to any platform.

Goal

 What are some of the known issues that can occur with the Communications Inbound Receiver (CIR) or Inbound Mail process(es), and how can these issues be resolved or corrected?

Solution

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