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Multiple Queries On BC PS Case Approvers When Navigated From HLS Case For Same Case (Doc ID 2404282.1)

Last updated on MAY 28, 2018

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.


When perform basic operation on HLS Case like Drilldown, Update, Insert...etc, multiple SQLs are getting triggered on PS Case Approvers BC on table S_CASE_APPR for same Case Id

Single SQL should trigger on PS Case Approvers BC upon perform basic operation on HLS Case

The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Go to site map Case
3. Drilldown on Case
4. Navigates to Case>>Activity view
5. Multiple SQLs are triggered on table S_CASE_APPR for same Case Id




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