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Unable To Connect To Srvrmgr After Upgrade To IP2017 (Doc ID 2404602.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Siebel Automotive - Version 17.1 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Issue statement:
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Unable to connect to srvrmgr(server manager) in test environment after upgrading to Siebel 17.6

Error: SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (dc******4:2320).

Steps to reproduce:
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1. Ran test environment upgrade using schema.ddl and custrep.dat from DEV
2. Did fresh installation  of 17.6 and pointed to upgrade 17.6 DB
3. cannot connect to srvrmgr but can log in to application and access server administration screen



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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