Application logged Out On Searching Products In Attribute Search List Applet Using Enter Key
(Doc ID 2405038.1)
Last updated on MAY 30, 2018
Applies to:Siebel eCommunications - Version 15.18 [IP2015] to 18.5 [Release V15 to V17]
Information in this document applies to any platform.
On : 15.18 [IP2015] version, Client Functionality
Application logging out when trying to search product in *Attribute Search List Applet* using Enter Key
Should be able to search products in *Attribute Search List Applet* using Enter Key
The issue can be reproduced at will with the following steps:
Implemented following changes in *Attribute Search Applet* because customer want to display only *Name* field in this search applet
Changes in Tools :-
1. Login to Siebel Tools and Query for Applet *Attribute Search Applet*
2. in Applet User Properties change the following two user property values
User Property Name : Product Search Fields
User Property Current Value : Name, Can Customize, Vendor Location, IsComplexProductBundle, Start Date, End Date, XA Class Name, Product Line, Vendor, Part #, Description
User Property New Value : Name
User Property Name : Show Price Attribute
User Property Current Value : Y
User Property New Value : N
3. compile the changes
4. Login to Siebel Application
5. Go to Sales Order and Create the Order, drill down on Order Number
6. Go to Catalog --> Search
Now it will show only Name field in search applet
7. enter some text in Name and hit on Enter
Blank browser window appears
if we set the *Show Price Attribute* UP value to Y then scenario working fine.
Need to set following User property on *Attribute Search Applet* to test this scenario using Enter Key in latest siebel versions(18.5)
Name: Default Applet Method
The issue has the following business impact:
Due to this issue, users are facing the application logout issue which is causing application unavailability for that session. User again have to re-login to continue working on the application
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