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Correspondence - SIEBEL.HTML Does Not Include All Custom Export Fields (Doc ID 2406354.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On :  16.19 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR  
---------------
SIEBEL.HTML does not include all custom export fields  


EXPECTED BEHAVIOR
-----------------------
Siebel html file should generate with all export fields defined for BC

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.set export field for custom WMA_FULL_NAME_X setting for BC user property
2. enable doc server comp on server
3. create correspondense template
4 . generate correspondence


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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