My Oracle Support Banner

Siebel Upgrade To IP2017 - SRF (Doc ID 2407844.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel Call Center - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Goal

We want to upgrade from 8.1.1.6 to IP2017 version, but we have question：

If we want to change SRF file, does 2017 version no need to stop service ?
it can change any function(like business service,business component,applet) of our system in real time?
and won't affect customer's normal use?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.