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Siebel Upgrade To IP2017 - SRF (Doc ID 2407844.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel Call Center - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


We want to upgrade from to IP2017 version, but we have question:

If we want to change SRF file, does 2017 version no need to stop service ?
it can change any function(like business service,business component,applet) of our system in real time?
and won't affect customer's normal use?


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