On the behavior of Field Validation

(Doc ID 2408401.1)

Last updated on JUNE 07, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Using web browser is IE11.
----------------------------------------------------------------------

On the Form Applet, there is a problem with the behavior when a validation error occurs.

[Configuration]
    Using Siebel Tools
    Change the "Comment" field of Action BusComp as below:
     - Immediate Post Changes: True
     - Validation: Len([Comment])<=30
     - Validation Message: Length Over

[Reproduction steps]
   Launch the IE11 and Login to Siebel.
    1. Open the Activity List View.
    2. At Form applet, input the Comments field as below and save record.
          Comments = 'ABC Test'.
    3. Comments filed value change to below
          Comments = 'ABC Test012345678901234567890123456789'.
    4. Move the focus to other field.
    5. The validation message dialog will be popup.
    6. Close the dialog. The value of the Comments field is restored.
         Comments = 'ABC Test'.
    7. Change the Comments field value as below.
         Comments = 'Test ABC'.
    8. Press the Tab key. The focus to Start field and Comments field is restored.
         Comments = 'ABC Test'

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms