On the behavior of Field Validation
(Doc ID 2408401.1)
Last updated on SEPTEMBER 08, 2020
Applies to:
Siebel CRM - Version 16.18 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
Using web browser is IE11.
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On the Form Applet, there is a problem with the behavior when a validation error occurs.
[Configuration]
Using Siebel Tools
Change the "Comment" field of Action BusComp as below:
- Immediate Post Changes: True
- Validation: Len([Comment])<=30
- Validation Message: Length Over
[Reproduction steps]
Launch the IE11 and Login to Siebel.
1. Open the Activity List View.
2. At Form applet, input the Comments field as below and save record.
Comments = 'ABC Test'.
3. Comments filed value change to below
Comments = 'ABC Test012345678901234567890123456789'.
4. Move the focus to other field.
5. The validation message dialog will be popup.
6. Close the dialog. The value of the Comments field is restored.
Comments = 'ABC Test'.
7. Change the Comments field value as below.
Comments = 'Test ABC'.
8. Press the Tab key. The focus to Start field and Comments field is restored.
Comments = 'ABC Test'
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |