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A Small Applet Appears on the Left Side of the Screen (Doc ID 2409593.1)

Last updated on JUNE 11, 2018

Applies to:

Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


Empty pop-up appears when CancelQueryTimeout is enabled.

1. Configure CancelQueryTimeout as 0 for Call Center.
2. Go to any list applet, and execute a query.
3. Cancel query popup appears > click cancel > small blank popup comes up 
4. It will not be closed by clicking the (X) button. The only option is to close the browser.

This was not seen in 16.x codeline, for example.


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