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Siebel IP2017 Siebel Server Handshake Failed Status post Upgrade (Doc ID 2409895.1)

Last updated on AUGUST 13, 2023

Applies to:

Siebel Financial Services CRM - Version 17.6 [IP2017] and later
Information in this document applies to any platform.Symptoms

ACTUAL BEHAVIOR
---------------
Siebel servers are not coming up post running upgrade on the System Test environment.

EXPECTED BEHAVIOR
-----------------------
Siebel servers must be up and running after upgrade.

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Perform upgrade to 17.6
2. Make sure that upgrep, IRM and upgphys are completed.
3. Complete the configuration and check to see if the Siebel servers are up and running.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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