My Oracle Support Banner

Web Template Issue In IP2017 - While opening web template preview other controls are vanishing (Doc ID 2410063.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms


While trying to edit web layout in Siebel Web Tools the changes are not kept.

The issue can be reproduced at will with the following steps:
1). Applet Name: Contact Form Applet: Doing edit web layout through Siebel IP17 web tools.
2). Inactivated one control in Siebel Life sciences application.
3). Open web template preview, other controls are vanishing in Life sciences and All applications.
4). When inspecting the changes in client application the status field is appearing in Contact form applet.
5). Also, not able to delete any controls/labels in Edit web layout.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.