End Of File when Creating New Event on Calendar

(Doc ID 2411156.1)

Last updated on JUNE 14, 2018

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, Configuration - General

When attempting to create a new event on a Calendar View(this is the applet used:"eCalendar Daily Applet")
the following error occurs:

ERROR
-----------------------
An end of file error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists(SBL-DAT-00393)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Open Siebel app
2) go to Calendar(applet used:"eCalendar Daily Applet")
3) press "New" to create a new calendar
4) Notice the error: An end of file error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists(SBL-DAT-00393)

Cause

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