Content Type header missing from web service responses

(Doc ID 2411456.1)

Last updated on JUNE 14, 2018

Applies to:

Siebel CRM - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.6 [IP2017] version, Siebel Workflow

ACTUAL BEHAVIOR
---------------
OSB queries Siebel through web services and displays the results in a web portal.

Special characters are showing corrupted in the portal

EXPECTED BEHAVIOR
-----------------------

Should display correctly as UTF chars.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to the portal, issue a query that triggers a web service call behind the scenes and displays the results in the portal.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users observe corrupt chars in their web browsers.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms