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Running CGBootstrapUtility manually fails on Migrate Installation scenarios in IP2017 (Doc ID 2411638.1)

Last updated on AUGUST 13, 2018

Applies to:

Siebel Financial Services CRM - Version 17.3 [IP2017] and later
Information in this document applies to any platform.


On : 17.3 [IP2017] version, Upgrade

After performing migration installation from IP2016 to IP2017 PS 3, enterprise & siebel server profiles are not migrated in SMC instead it is asking for gateway host & port details in SMC.

While reviewing the Install* logs under $ses/cfgtoollogs/oui/* below errors are reported



C:\Users\SIEBEL~1\AppData\Local\Temp\2>E:\SBL_POC\jre\bin\java.exe -cp E:\SBL_POC\gtwysrvr\classes\CWU\lib\*;. CGBootstrapUtility -m -ai -cg -uai admin -pai admin -ucg *****-pcg ***** -truststore E:\SWSE_POC\applicationcontainer\siebelcerts\siebelkeystore.jks -truststorepass IP2017 -secip E:\SBL_POC\gtwysrvr\classes\CWU\secprofile_migration.input -bootip E:\SBL_POC\gtwysrvr\classes\CWU\bootstrap_template.input

Error: Could not find or load main class CGBootstrapUtility
Picked up _JAVA_OPTIONS: -Dsun.locale.formatasdefault=true

Further more manual invoking of CGBootstrapUtility also fails with below error

CGHostURI successfully updated Creating gateway Security Profile failed





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