EAI – Response Message With More Than 100KB Is Being Truncated

(Doc ID 2411895.1)

Last updated on JUNE 15, 2018

Applies to:

Siebel CRM - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 18.4 [IP2017] version, Siebel EAI

ACTUAL BEHAVIOR
---------------

When the Inbound Web Service response message has more than 100 KB, it is being truncated.


EXPECTED BEHAVIOR
-----------------------
Inbound WS response message more than 100 KB should not truncate.

STEPS
-----------------------
The issue can be reproduced at custom environment with the following steps:
1) configuration AnonWebService :
Refer Article: How to create a totally anonymous web service in Siebel? (Doc ID 601681.1)


2) Create new Account record >> Account Name have more than 100 KB


3) SOAP UI:
Load WSDL file:
https://localhost:8011/siebel/app/eai_anon/enu?SWEExtSource=AnonWebService&SWEExtCmd=Execute
request:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:asi="http://siebel.com/asi">
<soapenv:Header/>
<soapenv:Body>
<asi:RunSample_spcAccountWF>

<MysearchSpec>[Account.Name] LIKE 'AA*'</MysearchSpec>

</asi:RunSample_spcAccountWF>
</soapenv:Body>
</soapenv:Envelope>





BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get full response message.

Cause

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