Siebel IP17: SES Migration Installation Stuck

(Doc ID 2412387.1)

Last updated on JUNE 18, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


On : 17.0 [IP2017] version, Upgrade

When attempting to perform a migration upgrade from Siebel IP2015 to IP2017,
the following error occurs.

The errors in logs are:
java.lang.OutOfMemoryError: GC overhead limit exceeded
  at Method)

The issue can be reproduced at will with the following steps:
1. Start the Siebel IP2017 migration process
2. Observer the java errors

The issue has the following business impact:
Due to this issue, users will not receive the Siebel IP2017 Upgrade project on time.




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