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Getting '500 Internal Server error' While Logging In To Migration Tool (Doc ID 2413956.1)

Last updated on JUNE 28, 2018

Applies to:

Siebel CRM - Version 18.4 and later
Information in this document applies to any platform.

Symptoms

On : 18.4 version, Upgrade

When attempting to use Migration URL in IP2017, it fails and the following error occurs.

ERROR
-----------------------
Server returned 500 Internal Server error. Contact System Administrator.

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Upgrade to IP2017.
2. Set up and use Migration URL in IP2017
3. Getting '500 Internal Server error' when logging in to migration URL


Changes

 

Cause

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