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Required Field Validation Get Triggered While Selecting Account in Sales Order Screen (Doc ID 2414209.1)

Last updated on AUGUST 23, 2018

Applies to:

Siebel CRM - Version 17.5 [IP2017] and later
Information in this document applies to any platform.

Symptoms


When attempting to create a new Sales Order, on selecting on Account from the pick applet, the requirement field validation gets triggered even  before the record is being saved. 

ERROR
-----------------------
'<>' is a required field. Please enter a value for the field. (SBL-DAT-00498)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Siebel Application
2. Go to Sales Orders > create a new order > select the customer account name



Changes

 

Cause

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