Error 500 - When Creating Segment or Segment Tree In OBIEE Only Using Chrome

(Doc ID 2414670.1)

Last updated on JUNE 23, 2018

Applies to:

Siebel Marketing - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.4 SIA [21225] version, Siebel Marketing




ERROR
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Error 500 -- Internal Server Error, and it let the BIEE Presentation Server restart itself.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open OBIEE Application in Chrome
2. Try to create a segment or segment tree
3. Its errors out.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot create a segment or segment tree using chrome

Cause

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