Siebel 18.5 - Incremental Migration From Source To Target Fails at Schema Service - Export step with watermark error

(Doc ID 2414720.1)

Last updated on JUNE 23, 2018

Applies to:

Siebel CRM - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

On : 18.5 version, Upgrade

When attempting to run an incremental migration from DEV to PROD environment, the following error occurs.

ERROR
-----------------------
Connecting to the server : https://siebel.internal.unicreditgroup.eu:9001/siebel/v1.0/service/Migration Schema Service/GetWaterMark
2018-06-23 15:32:59,906 [DEBUG] - com.siebel.migration.server.MigrationExecution:invokeRestCall Http response : {"watermark":"","error":"Production Environment is not properly configured for Dev-to-Prod."}

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Upgrade DEV env to 18.5.
2. Upgrade PROD env to 18.5.
3. When running migration from DEV to PROD check to see if the migration is successful.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with their business go-live and this was causing a huge setback.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms