If move the record (GotoNext/GotoPrevious) after clearing the column value on the list applet, the value of the moved record will also be cleared.

(Doc ID 2414887.1)

Last updated on JUNE 25, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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If move the record after clearing the column value on the list applet, the value of the moved record will also be cleared.


Problem Description
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Reproduction procedure
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1. Open the My Contact Screen.
2. Fill the "Mr/Ms" column value for all records.
3. Select an appropriate record and clear the value of Mr/Ms.
4. Immediately, press "Ctrl+Down Allow" or "Ctrl+Upper Allow".
5. Focus record will be changed and "Mr/Ms" value will be cleared.

Changes

 

Cause

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