IIR 'Error Getting Metadata For Column 'SIEBEL.INIT_LOAD_ALL_ACCOUNTS.ACCOUNT_NAME'' Loading Custom SDF

(Doc ID 2415070.1)

Last updated on JUNE 25, 2018

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, System Admin

When attempting to load_IDT a file in to the IIR system. the following error occurs.

ERROR
-----------------------
'Error getting metadata for column 'SIEBEL.INIT_LOAD_ALL_ACCOUNTS.ACCOUNT_NAME''


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new system
2. Using the sdf file, select 'load_IDT'
3. Error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load the external data from Siebel in to IIR

Changes

 

Cause

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