Siebel Hash 47 is NULLl Error Logged In EAI Object Log For IIR using PersonMatch

(Doc ID 2415380.1)

Last updated on JUNE 26, 2018

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.10 [23021] version, Client Functionality

Siebel has several errors logged in EAI Object log for IIR  


ERROR
-----------------------
ObjMgrBusServiceLog Error 1 00000007597869e3:0 2017-07-26 19:32:58 (dedupsvc2.cpp (3570)) SBL-APS-00118: Data Quality vendor-specific error: An error occurred when calling function 'sdq_set_parameter() ' in connector 'ISS': "(171) parse_local_parms failed." Detailed error message: [2017-07-26 19:32:58.743003 343] iodll > It is now 2017-07-26 19:32:58.743005




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. PersonMatch for the below request using Soap UI or Web Services
2.   </soapenv:Header>
  <soapenv:Body>
     <dat:PersonMatch_Input>
        <swip:SwiPersonMatchInputIO Threshold="?">
           <swip:Contact>

              <swip:FirstName>Lachlan</swip:FirstName>
              <swip:LastName>Mahar</swip:LastName>               
              <swip:OriginatingSystem>OBP</swip:OriginatingSystem>
              <swip:Brand>NAB</swip:Brand>

           </swip:Contact>
        </swip:SwiPersonMatchInputIO>
     </dat:PersonMatch_Input>
     
3) check for response with match result


Changes

 

Cause

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