Can Not Change Password From Siebel eService Application With ADSI

(Doc ID 2415670.1)

Last updated on JUNE 26, 2018

Applies to:

Siebel eService - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Issue statement:
---------------------
Unable to change ADSI password from eservice application

Error: "GenericLog GenericError 1 0000002c5b302060:0 2018-06-25 12:29:39 (secmgr.cpp (4752) err=4597538 sys=0) SBL-SEC-10018: A constraint violation occurred.
Extended Error:00000056: AtrErr: DSID-03190F00, #1:
0: 00000056: DSID-03190F00, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 9005a (unicodePwd)
 by provider: LDAP Provider


Steps to reproduce:
------------------------
1. Logon to eService Application.
2. Go to User Preferences > Profile View
3. Try to change the password. (The new password is conform to our password policy.)



Changes

 

Cause

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