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Loyalty Member Enrolled Promotion crashes (Doc ID 2415832.1)

Last updated on JUNE 26, 2018

Applies to:

Siebel Loyalty Engine - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When navigating to Loyalty Member > View Promotion > Enrolled promotion, Object Manager is crashing.

This view should show the Member, related enrolled Promotions and its Promotion Attributes.

1. Login to Siebel Loyalty

2. Navigate to Screen Loyalty Member

3. Drilldown and go to to Promotions view > Enrolled Promotions

4. Session crashes

Changes

 

Cause

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