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While Replying to an Email, Clicking Send Button on Communication Detail - Response View (Comm Outbound Item Form Applet New) Throws Error SBL-BPR-00185 (Doc ID 2416304.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

The users report that when clicking on Send button to reply the inbound emails on Comm Outbound Item Form Applet New, the following error message is captured and it is not possible to send the emails:

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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