Using Employee Availability and Schedules number of employees to be used

(Doc ID 2418625.1)

Last updated on JULY 03, 2018

Applies to:

Siebel CRM - Version 8.2.2.14.17 [IP2014] and later
Information in this document applies to any platform.

Goal

Can we increase the number of employees for a service Region against the bookshelf recommendation of not more than 150 per service region when you are using optimization?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms