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Unable To Launch Siebel Tools IP 16 Installation Wizard (Doc ID 2418958.1)

Last updated on JULY 03, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Installation

When tried to run the setup.bat file by right clicking on it and run as administrator, nothing happens and the installation wizard does not launch.

EXPECTED BEHAVIOR
-----------------------
OUI should open up.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created the network image for tools installer.
2. Run setup.bat


Changes

 

Cause

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